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Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 373 |
| Neutral (3) | 0 | 0 | 39 |
| Negative (1 or 2) | 0 | 0 | 138 |
| Total Reviews | 0 | 0 | 550 |
| Avg Rating | Not Rated |
Not Rated |
 3.68 |
| Address: | 2555 W. 190th St Torrance, CA 90504, CA 0 - US |
|---|---|
| Website: | http://www.onsale.com |
| Business Hours: | Daily 6 AM - 6 PM PST |
| Sales Phone: | 888-760-0300 |
| Service Phone: | 888-760-0300 |
| Sales Email: | feedback@onsale.com |
| Cust Service Email: | feedback@onsale.com |
OnSale.com
http://www.onsale.com
| Date Reviewed: 09/08/2012 | ||
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katiesks2011 from unknown Member Since: 09/08/2012 View Member's: Reviews |
Everything was great. No problems! |
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| Date Reviewed: 10/03/2011 | ||
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kottonkandee from TX Member Since: 10/03/2011 View Member's: Reviews |
They sent me a confirmation email, but no order number whatsoever. Fraud is the only word I can think of. I bought a discounted $6.99 subway gift card from them on Sept 29 (worth $10). They sent me a vague email saying that I have a receipt, but does not tell me if they've shipped the order or if I have to redeem it like a voucher, like on Groupon. So I email them and even now, no reply. I call them and I'm automatically disconnected whenever I choose the customer service option. Then today, I look at my checking account & see that instead of charging me $6.99, they charge me $6.99 FOUR TIMES. So I call them and of course, no reply. I've sent them two emails already AND filed a complaint with the BBB. I've read the BBB report on them which states that they got a C because they are NOT a BBB accredited business, BUT used the BBB logo on their site. So far, very shady. DON'T buy with them. I've already asked my bank to make sure the order doesn't go through. |
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| Date Reviewed: 09/19/2011 | ||
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kylejean610 from AL Member Since: 09/19/2011 View Member's: Reviews |
Office Home and Student 2010--Best price and just as described. I would recommend to friends and family. |
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| Date Reviewed: 08/26/2011 | ||
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lwinshwe from NY Member Since: 12/28/2004 View Member's: Reviews |
they take 4 days to cancel orders |
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| Date Reviewed: 11/30/2010 | ||
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accessideas from unknown Member Since: 07/10/2008 View Member's: Reviews |
good |
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| Date Reviewed: 05/11/2010 | ||
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PGSlone from unknown Member Since: 12/06/2007 View Member's: Reviews |
Good |
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| Date Reviewed: 12/28/2009 | ||
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mailmanraiderfan from NJ Member Since: 01/30/2004 View Member's: Reviews |
Merchant did send two emails. One to say order was confirmed. One to say item was backordered. I called to see how long for backorder. Told on Friday that product would ship out Tuesday. Order was changed to overnight shipping because of backorder issue. Item arrived on Wednesday afternoon. Merchant did all they could to please. Only reason not 5 stars is because website stated item was in stock. Would purchase from merchant again. Retailer Response (12/29/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. We're happy to know you had a positive experience online. Our goal is to continue to provide you with the best products at the most reasonable price. If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. |
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| Date Reviewed: 12/27/2009 | ||
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jacobp89 from NC Member Since: 12/27/2009 View Member's: Reviews |
This place is horrible. I ordered two (2) digital picture frames at around $30 a piece after shipping. I ordered these for Christmas gifts. One turns on, and one doesn't. The one that turns on is so slow it may as well not even work. The other one, well just doesn't work period. you can press/hold down the power button all day and it still will not turn on. I was going to return it for another but found out the buyer is responsible for paying shipping to return it. Why should I have to pay to return a defective item? So, doing that would put me $10 down the hole out of a $30 item. Once they get it I will have gotten $20 back total. Once I get that I would have to turn around and spend another $30+ to get another one and pay for shipping once again. I think I will hold off and go somewhere else. I'm never shopping here again. |
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| Date Reviewed: 12/17/2009 | ||
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wpbione6 from unknown Member Since: 01/07/2009 View Member's: Reviews |
great so far, great price |
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| Date Reviewed: 11/29/2009 | ||
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jssy11 from unknown Member Since: 11/29/2009 View Member's: Reviews |
This company is ridiculous!! I ordered something on thursday and then they sent me an email asking me to call and confirm the order (this never happened before when i purchase other things). I called and they told me the credit card address is not under my name. I've used that credit card purchasing several goods and that never happened. They said they will contact my bank and call me, but now three days have passed nobody calls me!!! It makes me feel the whole thing is a scam!!!now my order is still "pending" but the money on my card is already deducted. I will never ever buy stuff on this website anymore!!!!!!!!! |
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| Date Reviewed: 11/23/2009 | ||
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zakiyyah.shamsid-deen.ctr from unknown Member Since: 11/12/2009 View Member's: Reviews |
Everything was quick and easy, description was good no complaints |
Overall Rating
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| Date Reviewed: 11/22/2009 | ||
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jakeorfy from unknown Member Since: 11/06/2009 View Member's: Reviews |
I will buy again using onsale.com in fact I placed another order today. |
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| Date Reviewed: 11/09/2009 | ||
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dannyboy26 from NY Member Since: 11/09/2009 View Member's: Reviews |
I made two separate orders for two different Tom Tom models that were priced temptingly low, I got confirmation emails for both but only one order showed up. I called customer services, the first guy hung up on me, the second guy explained that they had canceled my order because it was out of stock (they didn't email me to tell me this, I had to call in). My second order was listed as 'pending” for a week and a half, and then it showed up as canceled. Again, they didn't bother to email me to tell me that my order had been canceled. Since I placed my orders (none of which they intended to fulfill) I have been bombarded with spam from onsale.com, I can't help but suspecting that the whole point of pricing these items so low was to get our information (credit cards and all), so that they could use it for future spamming and scamming. Buyer beware, do not buy from onsale.com! |
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| Date Reviewed: 10/29/2009 | ||
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antena99 from MI Member Since: 10/29/2009 View Member's: Reviews |
Got the macbook I ordered overnight as I intended; great price with a mail-in rebate to boot. Overnight standard Fedex was also reasonable at $20. Can't speak for the other reviewers, but my OnSale.com experience was fantastic! |
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| Date Reviewed: 10/28/2009 | ||
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tacobob02 from unknown Member Since: 10/28/2009 View Member's: Reviews |
Avoid at all costs - a one star is too much praise for them - They may advertise a price but will not be able to grant it if its too expensive for them - and they dont tell you - they just leave your order in pending status - good stuff waste of my time |
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| Date Reviewed: 10/27/2009 | ||
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sam240 from MA Member Since: 10/27/2009 View Member's: Reviews |
I placed an order on sunday September 25th. I received an email for the order I placed. Now Couple of days later I haven't received my gps or any emails about them shipping, I called and their customer service rep can't find my order in the system or find me in the sytem, Kept asking for different phone numbers and kept asking if I live in Florida when I'm from Mass. He said the order is lost and you'll have to reorder, Then without asking me he transferred me to sales department and I had to explain everything, After I did he said We canceled the order, When I never received any emails, His reason was because they were out of stock, and I was still able to see it on their website, I asked him for customer satisfaction could you reduce the price just a little, he refused and said sorry. Now I'm here writing this review. If you find a deal on this website, I suggest you place the order on the phone. Wasted My time. Heres my email. http://img175.imageshack.us/img175/5008/ordert.jpg |
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| Date Reviewed: 10/27/2009 | ||
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minster81 from MA Member Since: 10/27/2009 View Member's: Reviews |
This company has no business ethics at all. They sold a discontinued item while only having limited stock in hand. No sincere apologies, terrible customer service. Poor website updating. |
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| Date Reviewed: 10/23/2009 | ||
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stafftd from unknown Member Since: 11/23/2007 View Member's: Reviews |
How come I'm charged tax when I'm from another state? Retailer Response (10/24/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday. Our goal is to continue to provide you with the best products at the most reasonable price. You were charged for sales tax because the State of Minnesota requires us to pay tax.If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. |
Overall Rating
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| Date Reviewed: 09/02/2009 | ||
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poelmanc from NM Member Since: 05/22/2005 View Member's: Reviews |
The price was good, I received the product promptly, and it works just fine.
However, without my consent they put me on their almost daily spam list. This sort of arrogant vendor behavior is completely unsatisfactory. Give them your email address at your own peril. Retailer Response (09/06/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinion as these help us improve our services everyday Our goal is to continue to provide you with the best products at the most reasonable price. I do apologize for any inconvenience but I will make a request to remove your from our email list.If you have any concerns, please feel free to call our toll-free number at 1-888-760-0300. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. |
Overall Rating
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| Date Reviewed: 06/09/2009 | ||
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conwayg from unknown Member Since: 05/31/2009 View Member's: Reviews |
When i went to their home page it tell me free shipping but when i go to checkout then it add shipping cost why do they say free shipping just to get you to order . |
Overall Rating
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| Date Reviewed: 06/08/2009 | ||
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brownjeremy from unknown Member Since: 05/29/2009 View Member's: Reviews |
Excellent deals! |
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| Date Reviewed: 06/07/2009 | ||
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BENCHUKWUMAH from unknown Member Since: 05/22/2009 View Member's: Reviews |
I found the product through the search box. Very readily available. |
Overall Rating
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| Date Reviewed: 06/03/2009 | ||
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leroyjak from unknown Member Since: 05/18/2009 View Member's: Reviews |
very good and useful web page -- nice ability to drill deeper for what one is looking for -- ease of use |
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| Date Reviewed: 05/31/2009 | ||
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pbolliger from unknown Member Since: 05/15/2009 View Member's: Reviews |
No Problems as such but it took 2 tries to send order through |
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| Date Reviewed: 05/29/2009 | ||
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kandidusty from unknown Member Since: 05/20/2009 View Member's: Reviews |
This is my first order from onsale.com and I will be back to check prices on items I need or want. Thank you, Sharon |
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